We at Indifi Capital Private Limited (“Indifi”) caution the members of the public and our users not to fall prey to fake loan offers in the name of Indifi and its Lending/NBFC Partners. Such fake advertisements/websites may claim your personal details/financial information, etc. Click here to read our detailed caution notice

Indifi Capital Private Limited (Formerly Riviera Investors Private Limited)

Indifi Capital Private Limited is a Systemically important and Non-public deposit taking NBFC
registered with Reserve Bank of India vide Certificate of Registration No. B-14.03389

Company Information

Indifi Capital Private Limited (Formerly Riviera Investors Private Limited)

Registered office address:
Ground Floor Sewa Tower, Plot-19, Sector-18, Phase-4, Udyog Vihar, Gurugram-122015

CIN: U65923HR1980PTC069400

Fair Practice Code

View

Vigil Mechanism Policy

Download

Interest Rate Policy

Download

Corporate Governance Policy

Download

Nomination and Remuneration Policy

Download

Policy on Related Party Transactions

Download

Policy on Fit and Proper Criteria for Directors

Download

Co-Lending Policy

Download

SMA and NPA Classification

Download

Gradation of Risk

Download

Procedure for return of original movable immovable property documents to legal heirs

Download

Display of information regarding borrower and secured assets possessed under the SARFAESI Act, 2002

Download

CSR Policy

Download

NACH Mandate – User Guide & FAQs

Download

LSP/ DLA Details

Name - Indifi Technologies Private Limited

Activities - include sourcing, credit modeling, documentation assistance, servicing, recovery, customer service and monitoring (Download Mobile App now)

Indifi Privacy Policy

Officer-in-Charge

The Grievance Redressal Officer

Indifi Technologies Private Limited

Address: Ground Floor
Sewa Tower, Plot-19, Sector-18,
Phase-4, Udyog Vihar, Gurugram-122015

Email id: grievances@indifi.com

Phone: +91 8448895332

To the attention of: Priyanka Singh

Name - One97 communications Limited

Activities - Digital Lending

Paytm Privacy Policy Link

Officer-in-Charge

The Grievance Redressal Officer/ Nodal Officer

One 97 Communications Ltd

Address: One Skymark, Floor No. 6th to 22nd, Tower-D,Plot No. H-10B, Sector-98, Noida-201304

Email id: grievance_redressal_lending@paytm.com

Phone: 01205083345

To the attention of: Aditya Ranade

Details of Indifi Capital Grievance Redressal Officer:

Customers are requested to first raise their queries/ concerns through the service channels mentioned below. In case of delayed or unsatisfactory response from the respective channel, such complaint may be escalated to the Grievance Redressal Officer of the Company at following details:

Officer-in-Charge

The Grievance Redressal Officer/ Nodal Officer

Indifi Capital Private Limited (Formerly Riviera Investors Private Limited)

Email id: grievances@indificapital.com

Phone: +91 8882704303

To the attention of: Priyanka Singh

Grievance Redressal Policy

Escalation to RBI

If any complaint lodged by the borrower is not resolved by the RE within the stipulated period (currently 30 days), he/she can contact RBI on Sachet Portal https://sachet.rbi.org.in or the Grievance Redressa Officer of RBI at following details:

Officer-in-Charge

Reserve Bank of India (RBI)

Department of Non Banking Supervision

6, Sansad Marg

New Delhi-110001, India.

CMS portal https://cms.rbi.org.in